Homeowners often have questions or concerns they would like to raise but have no medium to do so in an instant which is why some HOAs are considering online support. But is HOA online support even a good idea?

Associations handle personally identifiable information daily, including homeowner names, addresses, bank account information, credit card numbers, credit histories, and Social Security numbers. Unfortunately, these items are attractive to cybercriminals, and as data thieves grow more sophisticated in their tactics, the potential risks of a data breach increase for an association.